• Pharmacy Technician - Mornings

    Job Location US-MI-Detroit
    Job ID
    Business Line
  • Overview

    Who we are: 


    MeridianRx is a full-service Pharmacy Benefit Manager (PBM) committed to driving down costs and elevating quality. Our clients experience better quality outcomes, thanks to effective clinical support, patient education, and specialty pharmacy programs.  


    We work with a diverse range of clients, from members to healthcare providers to plan administrators. MeridianRx services clients across the country and our network continues to grow.   


    Our employees work hard, play hard, and give back. MeridianRx employees enjoy: Happy hours, special events, company sports teams, potlucks, Bagel Fridays, and volunteer opportunities. 



    A Day in the Life of a Pharmacy Specialist:


    This position is the face of MeridianRx as it serves as the front line support for member, providers, pharmacies and internal staff for customer service. Pharmacy Specialists are responsible for responding to internal and external requests for assistance with authorizations, medication profiles and other clinical and operational pharmacy processes. 


    * Must be willing and able to work midnights *


    • Assist members, providers, pharmacies and internal staff with pharmacy inquiries.
    • Answer incoming calls and place outgoing calls to achieve the goal of providing excellent customer service.
    • Ensure high quality in all data entry, including requests for prior authorization and all system documentation.
    • Review all faxes and enter requests for prior authorization for review.
    • Perform assigned tasks according to established guidelines
    • Ensure compliance with all company, state and federal rules and regulations
    • May be required to work holidays and/or observed holidays as requested by leadership
    • Perform other duties as assigned


    What you can bring to Meridian:

    • High School Diploma is required
    • Bachelor’s degree is preferred
    • Working towards obtaining designation as a registered pharmacy technician through obtaining a nationally recognized certification and full licensure in the state of Michigan is preferred.
    • Customer Service experience required
    • Knowledge of drug products, dosage forms and usage, as well as retail pharmacy operations is preferred
    • Knowledge of medical and pharmaceutical terminology is preferred
    • Knowledge of managed care and authorization processes is preferred
    • Knowledge and/or experience in work teams is preferred
    • Knowledge of commonly used concepts, practices and procedures within pharmacy operations is preferred.
    • Excellent customer service and interpersonal communication skills; maintains professional demeanor
    • Computer/data entry skills; proficient in data warehouse, database, word processing and spreadsheet applications
    • Detail-oriented with strong organizational skills
    • Telephone service skills
    • Ability to work with minimal management oversight on multiple projects with competing priorities
    • Ability to prioritize work and function under time constraints
    • Ability to work with confidential information
    • Ability and desire to work in a team atmosphere

    What MeridianRx can offer you: 

    • Healthcare benefits that include a variety of plans, which are effective on the first day of employment for our new full-time team members.   
    • Opportunity to work with the industry’s leading technologies and participate in unique projects, demonstrations, conferences, and exclusive learning opportunities.  
    • 401k matching that is above the national average.   
    • Full-time MeridianRx employees are eligible for tuition reimbursement towards Bachelor’s or graduate degrees.  
    • A bright and engaging company culture; the Meridian family of companies has been recognized as one of Metro Detroit’s Best and Brightest Companies to Work For 5 years in a row.   


    Equal Opportunity Employer 



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